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Ray DiCello is a highly experienced professional with a background in insurance companies such as PMA Companies and Zurich Insurance Company. Currently serving as the Senior Vice President Shared Services and Chief Claim Officer at PMA Companies, Ray previously held key positions at Zurich Insurance Company and Zurich Financial Services. With a Master's degree in History from Shippensburg University of Pennsylvania and a Kellogg Executive Scholar degree from Northwestern University - Kellogg School of Management, Ray has developed, analyzed, and implemented strategic initiatives to enhance business opportunities and reduce risk in the unbundled TPA Operations. Ray is a trusted subject matter expert in the field.