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Donny Papic has a diverse background in IT roles, ranging from desktop support to system administration and project management. Currently serving as a Senior Systems Analyst at Plymouth Rock Assurance, Donny is responsible for creating agent user roles for security access to the company's quoting system. With experience in supporting global users, managing servers and websites for a multinational company like Philips, and providing technical support for over 1000 agents, Donny's expertise in IT is evident throughout their career.