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Pedro Peña Noriega is an accomplished software support engineer currently serving as the Lead Software Support Engineer at Plus Technologies & Innovations since July 2019, where responsibilities include managing and leading support efforts for clients across the Americas, Europe, and Africa. Previously, Pedro held roles such as Profesional Expert for the SIAF IV Project at Ministerio de Finanzas Públicas, Consultant for the Inter-American Development Bank, and held various positions at Plus Technologies, E-Solutions, and Citi, accumulating extensive experience in software development and customer support within the banking sector. Pedro holds a Master’s Degree in Finance and Banking and has completed several certifications in risk analysis, leadership, and project management.