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Janet Hernandez is an experienced Account Manager at Plus Technologies & Innovations since 2008, where responsibilities include providing technical support across multiple Latin American countries and enhancing software performance. Significant achievements include the reduction of bugs and system failures, which bolstered client trust. Prior roles include Corporate Account Executive at Grupo BMV, where project leadership and compliance were key responsibilities, and a QA Analyst Tester at HSBC Private Banking. Earlier experience includes providing operational support at Banco Santander Mexico. Janet's educational background encompasses a degree in Administrative Computer Science from Instituto Politécnico Nacional, a diploma in Sales and Marketing from Tecnológico de Monterrey, Humanistic Psychology from Universidad Gestalt, a diploma in Business Leadership from Tecnológico de Monterrey, and a certification in Digital Neuromarketing from Universidad Anáhuac.