Luis Crem is an experienced professional with a long-standing career in customer relationship operations. Since January 1998, Luis has served as Diretor at Pluris MÃdia, specializing in creating impactful customer experiences and fostering collaboration within the organization. Prior to this role, Luis held the position of Diretor at Plusoft from 1990 to February 2008. Luis holds an MBA in Commercial from FGV - Fundação Getulio Vargas, completed in 2011, and is currently pursuing a postgraduate degree in ESG and Corporate Sustainability at the same institution, set to conclude in April 2024. Additionally, Luis earned a degree from Universidade Anhembi Morumbi between 2000 and 2006.
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