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Tadashi Kitayama is an experienced professional in customer success and sales, currently serving as a Customer Success Manager at Plume Design, Inc. since October 2022. Prior experience includes over a decade at Cisco where Tadashi held various roles such as Product Sales Specialist focused on Enterprise Networking architecture, Service Advisor specializing in high-value technical services, Annuity Sales Manager responsible for partner renewal sales, and Business Development Manager leading global service program projects and new service launches in the Japanese market. Previous positions also include Systems Engineer at Brocade and Cisco Systems K.K., as well as a Consultant at ZS Associates. Tadashi holds an MBA in General Management and Marketing from UNC Kenan-Flagler Business School and a Bachelor's degree in Human Science from Osaka University.