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Joshua Klein has a diverse work experience spanning over two decades. Joshua started their career at GE in 2001, working as a Black Belt and later as a PeopleSoft CRM Program Manager. In 2012, they became an Application Leader for PeopleSoft Global Applications before transitioning to the role of Application Leader for Retirement Services in 2013. From 2015 to 2016, Joshua served as an IT Leader in Retirement Systems at GE Digital before becoming the Director of North America Retirement Services until 2019. In 2019, they joined Plug Power as the Director of Information Technology before being promoted to Vice President, Information Technology in 2023. Additionally, Joshua has also served on the Advisory Board of Evisort since 2021, contributing their expertise in leveraging artificial intelligence and advanced workflows to enhance legal document management.

Joshua Klein has a diverse education history. Joshua obtained a Master's degree in Business Administration (MBA) from Union College between the years 2006 and 2009. Prior to that, they earned a Bachelor of Science (BS) degree in Management & Technology (MIS) from Rensselaer Polytechnic Institute from 1997 to 2001. Before attending college, Joshua attended Lake Forest Academy from 1993 to 1997, although no specific degree or field of study is mentioned. In addition to their formal education, Joshua has obtained several certifications, including Agile Scrum in January 2008, Six Sigma Black Belt in January 2003, and Six Sigma Green Belt in January 2001. The institutions from which they obtained these certifications are not provided.