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J.C. B. has a diverse work experience in the technology and customer service fields. They started their career as a Help Desk Intern at Swope Health in 2006 and then worked as a Senior Service Desk Analyst at Waddell & Reed from 2007 to 2013. After that, J.C. B. was a Service Desk Analyst at UMB Bank from 2013 to 2014 and then became a Lead Service Desk Analyst at DST Systems from 2015 to 2016. They then worked as a Technology Coordinator at ASSET STEM Education for a brief period in 2016. From 2017 to 2020, J.C. B. served as a Service Desk Analyst - Tier 2 at Thales. Currently, J.C. B. holds the position of Operations Analyst at PLS Logistics Services starting from October 2022.

J.C. B. attended DeVry University from 2005 to 2007, where they obtained an Associates of Applied Science degree in Electronics & Computer Technology.