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Lloyd Smith has a diverse work experience spanning multiple industries. Lloyd most recently worked as a Customer Success Manager at Plexus starting in April 2023. Prior to that, they were a Customer Success Manager at Seismic from October 2021 to January 2023. Before that, they held various roles at Yellowfin BI, including Regional Sales Manager from September 2020 to October 2021 and Customer Success Manager / Business Development Manager from July 2019 to September 2020. Lloyd also has experience at ZACK Group, where they served as a Team Lead from June 2018 to July 2019, a Senior Consultant from January 2017 to June 2018, and a Consultant from January 2016 to December 2016. Additionally, they worked as a BI Consultant at Auto IT from April 2013 to December 2015 and as a Retail Assistant at adidas from September 2009 to August 2012.

Lloyd Smith completed their Bachelor of Business degree in Accounting from Monash University. Lloyd attended the university from 2009 to 2012. Additionally, they have obtained certifications such as Seismic Certified Administrator from Seismic in November 2021 and Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in June 2020.