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Carla Zabardi is a seasoned professional in the healthcare and insurance industries, currently serving as a Senior Product Analyst at Plexis Healthcare Systems since September 2010, where responsibilities include collaborating with design and product strategy teams to develop COTS product solutions and conducting product demonstrations. Prior experience includes roles as a Marketing Consultant at Americas Administrators Group, Inc., and Director of Business Systems at Florida Health Administrators, where tasks spanned from designing product brochures to managing customer service and vendor relationships. Additional roles held include Director of International Services at Millennium Health Group and USA Services Group, with responsibilities in claims management and customer relations. Carla's extensive background also features project management and quality assurance roles in various organizations, encompassing provider network management and the implementation of procedural guidelines for claims processing.