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Isis Villaseñor Diaz has worked in various customer service roles since 2015. Isis started as an Analista de Costumer Center at Easy Taxi, followed by an Excellence Associete at Nekso Inc in 2018. In 2019, they moved to Swap (PocketGroup Technologies) as a Customer Experience, and then to YAYDOO as a Customer Support Professional in 2021. Most recently, in 2022, they began working as a Help Desk Support Specialist at Plerk (YC S20).

Isis Villaseñor Diaz has an education history that includes attending Universidad Tecnológica de México from 2019 to 2019, where they were studying Mercadotecnia, and Universidad Humanitas from 2016 to 2018, where they were studying Derecho. Additionally, they have obtained two certifications from Platzi: Curso Profesional de Scrum in August 2022 and Curso de Seguimiento y Cierre de Proyectos in August 2022.