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Aoife Ryan is a skilled professional with extensive experience in customer success and education, currently serving as the Customer Education Program Manager at Pleo since November 2017. In this role, Aoife focuses on delivering engaging educational content to enhance customer experiences with the Pleo product. Responsibilities include improving content foundations, fostering cross-functional collaboration, and managing content contributions across the company. Prior to this position, Aoife held roles such as Enterprise Customer Success Manager and Customer Success Specialist at Pleo, where key achievements included facilitating customer onboarding and building an in-house CX Academy. Aoife's diverse background also includes project management for the DroneUp International Film Festival and asset management at DNG, along with administrative support at Dance Ireland. Aoife holds a B.A. in Dance with Media from Kingston University.