Aida Dones is a seasoned professional with extensive experience in quality assurance and educational support. Currently serving as a Quality Assurance Associate at Children's Friend since August 2009, Aida collaborates with the Quality Assurance team to ensure compliance with performance standards. Aida also holds a position at Pleio Inc. as a Quality Assurance professional, responsible for maintaining product and service quality. Previous roles include Teacher Assistant at Providence Headstart and Children's Friend, where Aida focused on supervising students, coordinating instructional efforts, and supporting those with special needs. Aida possesses strong technical skills, having worked as a Help Desk IS Technician, providing IT support, and leveraging bilingual capabilities to assist Spanish-speaking members in the community. Aida's background in coaching and childcare further complements a diverse skill set in both educational settings and quality assurance.
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