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Sophia Ruffo is an experienced travel professional with a strong background in VIP travel services and operations management. Currently serving as VIP Travel Support Manager at Plaza Travel since October 2020, responsibilities include overseeing arrangements and process fulfillment. Prior positions include Manager of VIP Services at Navan, where Sophia facilitated the development of VIP services, and Travel Operations Manager at Travelplus.ai, focusing on operational needs and travel guidelines. Sophia also played a vital role in the early stages of Travana as Operations-Global Travel Resolutions Specialist and managed intimate vacations at Orens Universal Inc. with a focus on customer retention. Sophia’s career began as an Office Manager and Travel Specialist at Town and Country/KB Travel Services, specializing in leisure travel for over 15 years. Education includes studies at Cañada College and City College of San Francisco, as well as attendance at Presentation High School and St. Elizabeth School.