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Susy Cross is an experienced Help Desk Support Analyst currently working at Plaza Home Mortgage, Inc. since June 2020. Prior to this role, Susy held various positions at South Coast Copy Systems from April 2012 to March 2020, including Technical Help Desk, System Admin/Help Desk, and Service Coordinator/Help Desk Support. Additionally, Susy worked as a Service Dispatcher at MRC Smart Technology Solutions, A Xerox Company from August 2011 to April 2012, and as a Phone Support Rep/Insurance Claim at Cricket Wireless from 2007 to 2012. Susy Cross has gained extensive expertise in technical support and service coordination throughout a diverse career in the technology and communications sectors.