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Olga Isabel Medina has work experience at two companies. From October 2016 to June 2022, they worked at Universidad de Caldas as an Electric Guitar Professor. In June 2022, they joined Playvox as a Product Communications Specialist, and their employment there is ongoing.

Olga Isabel Medina, she/her, pursued their education in the field of music. From 2009 to 2013, they attended Universidad de Caldas, where they obtained a Bachelor's degree in Music. Following this, in the year 2014, they enrolled at Kingston University and completed a Master's degree in Music Performance, General, in the year 2015.

In addition to their academic degrees, Olga has also obtained certifications in Pendo Essentials from Pendo.io in December 2022 and Guide/Self-Service from Zendesk in August 2022.