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Kayla Tomko-Heckathorn has a diverse professional background working in various roles in different industries, including dance and cheerleading instruction, operations management, registration specialist, hospitality, and customer service. With a solid educational foundation in Sport Management and a Master of Business Administration, Kayla has demonstrated expertise in overseeing operational processes, implementing new programs, managing teams, and delivering high-quality service. Kayla has a proven track record of success in streamlining processes, enhancing customer experiences, and driving sales while also engaging with a wide range of stakeholders, from students and parents to employees and customers.