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Kim Rooker is an accomplished franchise owner and manager with extensive experience in retail operations and customer service. Currently serving as a Franchise Owner for European Wax Center and multiple locations of Plato's Closet, Kim oversees the management teams to prioritize employee and customer satisfaction while fostering an exciting resale shopping experience for young adults in Michigan. Kim's career at Plato's Closet includes roles as Store Manager and Assistant Manager, emphasizing operational efficiency, staff training, and maintaining high service standards. Prior experience at Sears Holdings Corporation as a Softlines Jewelry Lead involved multitasking and customer engagement. Kim Rooker's educational background includes a Cosmetology License and studies at Mott Community College and Oakland University.