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Frederic Kempa is an experienced customer care professional currently serving as a Customer Care Manager at Planity since July 2021, where the focus is on leading online beauty appointment reservations in France. Previous roles include a position as a beauty consultant at Paris 8, where responsibilities involved client engagement and store management from November 2017 to July 2021, as well as a consultant in pharmacy at Pharmacie du Globe, and beauty consultant at Sephora, both of which emphasized client needs and operational efficiency. Frederic's career began as a versatile team member at McDonald's, highlighting strong customer service skills and adherence to operational standards.