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Alvin Shim is an experienced IT professional currently working as an IT Support Technician at Planet IT since January 2019. Previous roles include self-employment at JSA Group, IT Support Engineer at Severn Vale School, and IT Support Contractor at Commercial Ltd. Alvin has a solid background in customer service from earlier positions as a Customer Service Assistant at McDonald's and as a Safety Steward at C&D Group. Earlier experience encompasses IT support and administration roles at Alashim Enterprises and Heath Lambert Group, along with IT Technician duties at REED providing comprehensive 2nd Line IT support. Alvin completed a degree at the University of West London between 1993 and 1997.