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Carol W. has a diverse work experience spanning over two decades. Carol'smost recent position is as a Fraud Investigation Manager at Planet Home Lending, LLC since 2020. Prior to that, they worked as a Senior Fraud Review Specialist at Rushmore Loan Management Services LLC from 2018 to 2020 and as a Senior Fraud Specialist at BBVA Compass from 2016 to 2018.

Carol's earlier experience includes roles such as an Assistant Vice President - Contract Recovery / Risk & Repurchase at Nationstar Mortgage from 2012 to 2016, a Senior Credit Risk Analyst at MetLife Home Loans from 2011 to 2012, and an Assistant Vice President - Repurchase / Fraud Analyst at Citibank Texas, N.A. from 2009 to 2011.

Before transitioning into the mortgage industry, Carol worked as a Loan Officer in the Home Construction Division at Indymac Bank from 2006 to 2008, a Mortgage Loan Originator at Countrywide Home Loans from 2005 to 2006, and a Branch Manager / Retail Loan Officer at Town & Country Credit from 2003 to 2005. Carol began their career as an Assistant F & I Manager, Sales at a Chrysler Dodge Dealership from 1996 to 2003.

Carol W. has a Certificate of Training in Advanced Identity Theft from FBI-LEEDA, obtained in 2017. Carol has also completed the SAFE Comprehensive PE Course - TX from Mortgage Educators & Compliance Inc. and Continuing Education in Ethics, Fraud Analysis & Investigation, Insurance from Kaplan, although the specific years of completion are not provided. Additionally, Carol W. holds a General Lines Agent certification in Life, Accident, Health and HMO from the Texas Department of Insurance, obtained in March 2009.