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Katrin Heller's work experience started in 2014 with a New Media Conception internship at Scholz & Volkmer. In 2016, they joined the Serviceplan Group as a Trainee Strategie/Consulting and later became a Junior Strategist. In 2018, they moved to Plan.Net Group as a Strategist in Customer Experience & Relationship Marketing until 2021. From 2021 to 2023, they worked as a Strategist at Jung Von Matt/Neckar GmbH. Currently, they hold the position of Senior Business Consultant at Plan.Net Group.

Katrin Heller completed their secondary education at Albert-Einstein Gymnasium from 2002 to 2011. Later on, they pursued a Bachelor of Arts degree in Media Management from RheinMain University of Applied Sciences, which they completed from 2012 to 2016. As part of their undergraduate studies, they also had an overseas exchange program at Ramkhamhaeng University, focusing on Media Management, during the academic year 2015-2016.