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Renatho Gena is an experienced IT Help Desk Technician currently working at Place of Hope Inc. since May 2021, where duties include managing user accounts via Active Directory and Microsoft 365, programming company devices, troubleshooting hardware, and overseeing the company phone system. Prior to this role, Renatho served as a Produce Clerk at Publix Super Markets from January 2012 to May 2021, managing inventory and generating sales reports. Additionally, Renatho worked as a Patient Care Coordinator at AcariaHealth, Inc. from March 2017 to July 2019, providing technical support and handling pharmacy orders. Renatho holds a Bachelor of Business Administration in Management Information Systems from Florida Atlantic University and an Associate of Arts from Palm Beach State College.