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Ngan Lam began their work experience in 2007 as a Senior Consultant at Deloitte, where they focused on Tax & Business Advisory Services. Ngan later joined BDO as a Senior Consultant in Non-audit Advisory Services in 2010. In 2011, Ngan joined Korn Ferry Hay Group as an Account Manager, where they provided tools and services to support every phase of an Employee Life cycle. Ngan worked at this global management consulting firm until 2017. In December 2017, Ngan Lam became the HR Director at Pizza 4P's.

Ngan Lam obtained a Bachelor of Arts degree in International Business/Trade/Commerce from Foreign Trade University in HCMC from 2003 to 2008. Ngan later pursued a foundation degree in Accounting and Business/Management from CPA Australia from 2011 to 2012.