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Francesca Castangia has extensive work experience in customer care and assistance roles. Francesca joined Pixpay in 2022 as a Customer Care Specialist for the Italian market. Prior to that, they worked at Comdata France from 2021 to 2022 as a Customer Care Specialist, where they represented the SMCP brand and provided second-level support to customers through various channels. Francesca also has experience in the hospitality industry, having worked as an Assistant Head Receptionist at Hotel Helussi from 2017 to 2021. Francesca has also worked in the education sector, serving as an Assistant Language Teacher at Académie de Versailles from 2019 to 2020 and as an Assistant Italian Language Teacher abroad from 2016 to 2017. Additionally, Francesca worked as a Teacher at Doposcuola Allegramente, providing academic support and teaching various subjects such as French and English. Francesca began their career as a Sales Promoter at Linea 4 in 2009. Francesca's diverse work experience showcases their strong customer service skills, language proficiency, and adaptability in different industries.

Francesca Castangia attended the Università degli Studi di Cagliari from 2007 to 2012, where they obtained a Laurea triennale in Lingue e Culture Europee ed Extraeuropee. Francesca then continued their education at the same university from 2012 to 2015, completing a Laurea Magistrale LM in Lingue e Letterature Moderne Europee e Americane.