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Melissa Whitten has been working as a freelance content writer since 2019. In 2019, they began working with Gobble. In 2020, they worked with Pixlee TurnTo, Markacy, Onehub, and Toast. In 2021, they began working with Density, Flowhaven, Digital.com, and Emarsys. Additionally, in 2018, they started their own company, Written by Whitten, LLC, where they serve as Owner & Content Marketing Writer.

Melissa Whitten obtained a Bachelor's degree in English Language and Literature from Southeastern Louisiana University between 2013 and 2017. In January 2020, they also earned a HubSpot Academy Inbound Certification from HubSpot Academy.