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Ryan Cardy has extensive experience in service delivery and customer success, currently serving as the Head of Service Delivery at Kalray and as the Head of Service Delivery and Chief Operating Officer at Pixit Media. Having held the role of VP of Customer Success at both Pixit Media and ArcaStream, Ryan focuses on ensuring customer retention and maximizing value from services. Prior positions at Tectrade included Head of Programmes and Contracts, Services Manager, Service Delivery Manager, and Engagement Manager, where responsibilities encompassed project management, service operations, and the establishment of project processes for complex infrastructure deployments.