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Jennifer Mlyakalam is an experienced NOC Operator at PivotechGroup since February 2022, responsible for reviewing and approving completed service tasks, participating in monthly preventive maintenance, ensuring site visibility of RMS communications and alarms, and maintaining data integrity while adhering to SHEQ standards. Prior to this role, Jennifer served as a NOC Monitor at Camusat from June 2018 to October 2020. Jennifer holds a diploma in Electrical, Electronic and Communications Engineering Technology/Technician from Mbeya University of Science and Technology, graduated in 2017.