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Courtney Cantrell-Colbert serves as a Property Operations Trainer at Pivotal Housing Partners since August 2020, developing interactive training materials, managing onboarding processes for new Leasing Team members, and facilitating training sessions and Q&A forums. Previously, Courtney was an Area Manager, overseeing a large portfolio of nearly 1,000 units in Indiana and Ohio, maintaining high occupancy and rent collection rates while managing daily operations and recommending capital expenditure projects. Prior experience includes roles at the University of Dayton as Property Manager, where responsibilities included managing residence halls and residential properties, as well as positions in management and leasing at American Management Property Solutions, Oberer Companies, CNC Investments, Buckingham Companies, and customer service at Hot Tan Cafe.