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Kathy Krypel has over 20 years of experience in the healthcare industry. Kathy is currently the Managing Director at Pivot Point Consulting, where they oversee the operations of the company. Prior to this role, Kathy served as the Director at Covalent Health Solutions, where they led the Ambulatory Access Transformation program team, focusing on improving patient access through various projects. Before that, Kathy worked at The Chartis Group as a Senior Manager, where they managed projects for healthcare clients related to patient experience and electronic records systems. Kathy also has experience as a Senior Consultant at Healthia Consulting and as an Instructional Designer at Allina Hospitals & Clinics. Kathy began their career as a Clinical Social Worker at HealthEast.

Kathy Krypel holds a Master of Science (MS) degree in Social Science and Education from St. Cloud State University. Kathy also has a Bachelor of Social Work (BSW) and a Bachelor of Arts (BA) in Social Work, Social Science, and Secondary Education from the College of Saint Benedict. Additionally, Kathy has obtained certifications in Scrum Master from Scrum.org, Project Management Professional (PMP) from the Project Management Institute (PMI), and Epic ASAP, Clindoc, HOD, Cadence, and Research from Epic Systems - Verona (Madison) Wisconsin.