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Bilge Akgül has been a Customer Care Specialist at Pisano since 2022. Prior to that, from 2020 to 2022, they were a Customer Service Representative at Ascensos, where they were part of the Customer Service Team of JD Sports Fashion PLC. Theirrole included assisting customers with their queries through e-mails, live chat, and social media channels, as well as navigating several platforms and systems to solve problems and record contacts efficiently.

Bilge Akgül obtained a Bachelor of Arts in American Culture and Literature from Ege University between 2016 and 2020.