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Natalia Garrido Mariano

Customer Success Manager - Strategic Accounts at Pipefy

Natalia Garrido Mariano has a diverse work experience spanning several companies and roles. Natalia is currently working as a Customer Success Manager at Pipefy since February 2022. Prior to that, they worked at PhoneTrack from November 2021 to February 2022 as an Analyst of Customer Success, where they were responsible for handling Enterprise clients in the real estate industry, managing projects, and generating performance reports. Prior to this, Natalia worked at Logcomex from March 2021 to September 2021, initially as a Customer Success Analyst and then as a Senior Customer Success Analyst, where they focused on assisting mid-sized clients in the cargo agents segment, providing strategic reports, analyzing market share, and conducting user training. Natalia also served as the leader of the Diversity Committee at Log+Plural, planning and executing initiatives related to diversity awareness within the organization. Before Logcomex, Natalia worked at Floresta Real as a Marketing Analyst, overseeing the implementation of a task management system, designing internal processes, and managing marketing campaigns from November 2019 to November 2020. Prior to this, they worked as an Export Assistant and Marketing Assistant at Floresta Real and Promova Ilimitada, respectively. Natalia began their professional journey as an intern at UTFPR in the Communication and Marketing department, and later as a Marketing Intern at CINQ Technologies. Natalia also gained valuable experience as a Young Apprentice at Correios.

Natalia Garrido Mariano completed their education history as follows:

From 2013 to 2018, they attended the Federal University of Technology - Parana, where they obtained a degree in Tecnologia em Comunicação Institucional with a specialization in Comunicação Organizacional.

From 2011 to 2013, Natalia studied at SENAI, where they earned a degree as Técnico em Auxiliar Administrativo, focusing on Assistente Administrativo.

Between 2006 and 2012, they attended Colégio Estadual Avelino Antônio Vieira, although no specific degree or field of study was mentioned.

In terms of additional certifications, Natalia obtained the following:

In February 2022, they completed the Curso Básico de Gerenciamento de Processos offered by Pipefy.

In June 2020, they obtained the Certificação Avançada em Gerenciamento de Processos do Pipefy, as well as the Certificação em Gerenciamento de Processos do Pipefy, both from Pipefy.

In June 2018, Natalia received the DRT de Modelo Profissional from the Sindicato de Modelos e Manequins do Paraná.

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