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Vanessa A. Masella is a Senior Customer Success Specialist at Pipedrive since December 2021. Previously, Vanessa A. worked as a Securities Settlements Analyst at BNP Paribas CIB from February 2020 to December 2021 and as a Quality Analyst and Advisor at Sitel from January 2017 to February 2020. Vanessa holds a Pós-graduação degree in Marketing e Estratégias de Marca from Universidade Lusófona - Centro Universitário Lisboa, a Master's degree in Strategic Communication from Universidade Nova de Lisboa, and a 1° ciclo - Laurea L degree in Lingue, letterature e linguistica straniere from Università degli Studi di Bari.