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Pedro Férias

Customer Solutions Expert at Pipedrive

Pedro Férias has a diverse work experience in various industries. Pedro started their career as a Barman at Irish & Co Pub in 2016 and worked there until 2017. In 2018, they briefly worked as a Botones/Portero at Eurostars Grand Marina Hotel before joining CPM International Contact Centre as a Costumer Service Specialist / Floor Support. Pedro worked there from November 2018 to July 2020. In 2020, Pedro joined Webhelp as a Senior Technical Support Agent, where they worked until September 2021. Currently, Pedro is working at Pipedrive as a Customer Solutions Expert, starting in September 2021.

Pedro Férias attended Escola secundária Leal da Câmara from 2012 to 2017, where they studied Artes Visuais, Dança e Teatro (Visual Arts, Dance, and Theater). Pedro did not obtain a specific degree during this time.

In addition to their formal education, Pedro Férias also obtained several certifications in various areas. In May 2020, they completed the following courses from LinkedIn: "10 Ways to Stay Motivated While Job Hunting," "A Career Strategist's Guide to Getting a Job," "Building Resilience," "Cultivating Mental Agility," "Digital Body Language," "Digital Networking Strategies," "Embracing Unexpected Change," "Engage the Likability Effect in the Job Search," "Finding a Job," "Managing Stress for Positive Change," "Mindful Meditations for Work and Life," "Mindfulness Practices," and "Subtle Shifts in Thinking for Tremendous Resilience." These certifications indicate their interest in personal development and skills related to job searching, stress management, and mindfulness.

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