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Monica Durbin is an experienced IT Business Systems Analyst currently employed at Pioneer Title Agency since September 2022, where responsibilities include mapping and converting data across loan servicing systems and representing business needs for IT initiatives in various domains. Previously, Monica served as a Business Systems Analyst and Independent Contractor at Durbin Software Consulting LLC, leading a requirements effort for a logbook application, and held similar roles at Tectura, BORN Information, and Noteworld Servicing Center with a focus on applications in aircraft maintenance, healthcare insurance, and mortgage servicing. Monica's career began at Pioneer Title Agency in a loan servicing management position while pursuing education, leading to a B.S.B.A. in Management Information Systems from the University of Arizona and a Systems Analyst Certification from the University of Washington.