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Jeff Baron has extensive experience in the technology and software support sectors, currently serving as a Software Support professional at Tyler Technologies since May 2022, while also functioning as a Software Specialist at Pioneer Technology Group since September 2021. Prior to these roles, Jeff held a Senior Technical Support Specialist position at Asurion from November 2016 to October 2021, where responsibilities included addressing internal concerns, communicating company policies, and ensuring representatives were equipped for effective customer issue resolution. Jeff also served as a Technical Support Supervisor at Asurion, providing leadership and onboarding support. Earlier in the career, Jeff was a UAT Tester of System Improvements at AT&T from December 2006 to August 2016, focusing on business requirements analysis and team communication during testing phases. Jeff holds a Bachelor's degree in Business Management from Everest University-South Orlando, obtained between 2011 and 2014.