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Gabriella Situm has extensive experience in customer service and account management spanning over three decades. Currently serving as a Customer Account Manager, Buyer, Logistics Coordinator, and Inventory Specialist at Thames River Chemical since July 2017, Gabriella skillfully manages large national grocery retail, distributor, and food service accounts while utilizing an SAP system for order processing. Prior to this, Gabriella provided customer service at Pinty's Delicious Foods and Ropak Packaging, where responsibilities included managing client accounts and processing high volumes of orders. Gabriella's career began at BASF, where a successful tenure as a Customer Service Representative included leadership roles in various divisions. Gabriella holds diplomas in Advertising and Marketing from Sheridan College, with a focus on Customer Service Management and Office Administration.