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Jeff Steven Ortega has a diverse background in healthcare and customer service. Currently serving as a Medical Virtual Assistant at Pinnacle Fertility, Inc. since June 2022, Jeff’s experience includes working as a Medical Insurance Biller at PracticeMax from March 2018 to April 2022, where responsibilities included preparing and submitting medical claims and researching denied claims. Prior roles include Team Lead and Technical Support Representative at Teleperformance (February 2014 - October 2016), where Jeff managed workflows, schedules, and customer support for cable and internet services. Jeff’s career began at QUALFON PHILIPPINES, INC. from March 2010 to June 2013, focusing on customer support through email and direct communication.