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Lisa Adams is a seasoned professional with extensive experience in customer care and sales roles, currently serving as the Customer Care and Inside Sales Director at Pinnacle Climate Technologies since April 2021. Prior to this position, Lisa held the role of Customer Program Manager at New Flyer Industries from June 2014 to April 2021. Lisa's career began at Fingerhut, where a diverse range of responsibilities spanned from engineering to account management and call center management over a more than two-decade tenure beginning in 1981. Additional positions at Creative Memories included Consultant Services Director, Consumer Programs Sr. Manager, Digital Development and Support Manager, and Consultant Services Training Manager, covering a broad skill set in program management and customer services. Lisa studied at Rasmussen College from 1995 to 1997.