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Jaime A. is a skilled professional with a diverse background in business development and account management, currently serving as a Business Development Manager at Sonora Software and an Account Manager at Pinnacle Aerospace Inc since August 2023. Previously, Jaime held the position of IT Recruiter at Sonora Nearshore from May 2022 to August 2023 and worked as a Customer Service Specialist at a call center between February 2020 and April 2022. Additionally, Jaime was the Academic Director at Linguatec Méxcio from October 2015 to March 2022 and served as a Customer Service Representative at ResultsCX from October 2013 to April 2016. Jaime holds a Bachelor's degree in Civil Engineering from the Institute of Technology of Sonora, completed in June 2016.