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Cristiano Santos has a strong background in the food industry, with extensive experience in the doughnut production and bakery operations. cristiano has served as the Director of Production & Quality Control at Pinkbox Doughnuts since 2020. Prior to that, they were the Director of Bakery Operations at Top Pot Doughnuts from 2018 to 2020. Before that, they worked for Cheshire CML LLC (Dunkin Donuts) as the Plant Production Manager from 2003 to 2018. Santos also held the role of Bakery Manager at Dunkin' from 1998 to 2003.

Cristiano Santos holds a Bachelor's Degree in Business Administration and Management, General from Western Connecticut State University, which they obtained from 2012 to 2014. Prior to that, they obtained an Associate's Degree in Business Administration and Management, General from Naugatuck Valley Community College from 2008 to 2011. cristiano has also obtained additional certifications such as Insurance Broker, Accident, Health, Life, Variable Life & Variable Annuity from the National Insurance Producer Registry in March 2016, Dunkin Donuts Production Knowledge Exam from Dunkin' Brands in 2009, and ServSafe Certification from the National Restaurant Association in 2002.