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Richard Channel has extensive experience in site reliability engineering and system administration, currently serving as Principal Site Reliability Engineer at Ping Identity since June 2016, following roles as Site Reliability Engineer and Senior Site Reliability Engineer. Prior to this, Richard worked at Photobucket from September 2007 to June 2016, holding titles including Senior System Administrator, where responsibilities included managing over a thousand Centos/Ubuntu servers and overseeing OpenStack Icehouse on a Cisco UCS platform. Richard also has experience as NOC/Data Center Manager, leading a team of technicians and providing on-call support. Earlier roles include Assistant Vice President Trading Support Technician at Bank of America, where Richard migrated infrastructure from Novell Netware to a Microsoft Domain, and Network Administrator at King Soopers, focused on network migration and technical support. Richard's educational background includes studies at Denver Technical College and A CloudGuru.