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Michelle Marks began their work experience in 2013 at Africology Maslow as a Spa Manager until 2015. Michelle then moved on to MiWay Insurance Limited where they held roles as a Dealership and Alternative Partnerships Manager from 2015 to 2021, as well as in Lead Generation from 2015 to 2016. Currently, they are the Head of Partnerships at Pineapple since 2021.

Michelle Marks completed a Diploma in Health and Skin Therapy at Triangle Academy of Health and Skincare from 2006 to 2008. In 2019, they obtained a RE 5 qualification in Short Term Insurance from Moonstone Business School of Excellence. Additionally, in 2020 to 2021, they pursued a FETC NQF 4 in Short Term Insurance at Integrity Academy.