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Susan Miskell has a diverse work experience spanning over several years. Susan has held various roles at different companies. Starting in 1997, Miskell worked as a Youth Counselor at the Children's Home of Poughkeepsie. In 1999, they joined FactSet as an Office Manager until 2002. Following that, they joined Pine Street Inn, where they held several positions over the years. From 2002 to 2011, they served as the Operations & Inkind Donations Manager, Food Services. In 2011, they transitioned to become the Business Operations Manager until 2018. From 2018 to 2022, they worked as the Associate Director of Workforce Development before being promoted to the Director Of Workforce Development in July 2022, a position they currently hold.

Susan Miskell's education history includes attending the State University of New York at Binghamton, although the specific details such as the degree and field of study are unknown. From 1993 to 1997, they studied at Binghamton University and obtained a Bachelor of Arts degree in Psychology. In 2006 to 2007, they pursued a MA Nonprofit Management Certificate for Human Service Providers at Suffolk University. Later, in 2010 to 2011, Susan completed the Emerging Leaders Program at UMass Boston.