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Michael Lema is a seasoned IT professional with extensive experience in systems engineering and IT support across various companies. Currently serving as an IT Support Specialist at Pacific International Marketing since May 2019, Michael has previously held roles such as IT Support Engineer at License Management International, LLC, and Systems Engineer at Elo Touch Solutions. Proficient in designing and managing complex network systems, including Windows Hyper-V servers, VoIP systems, and disaster recovery planning, Michael has consistently implemented cost-saving measures and streamlined IT processes. With a strong track record in troubleshooting, vendor negotiations, and project management in telecommunications and IT environments, Michael has contributed to significant operational efficiencies and savings throughout a diverse career spanning over two decades.