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Masumah Zahra has worked in various roles in the field of product design and branding. Masumah is currently employed at Pilotly as a Product Designer. Before that, they worked at Tech4Good @ UCSC as a Product Design Lead and a Product Design Fellow. Masumah has also worked as a Product Designer at the same company. Prior to that, Masumah was the Design & Branding Co-Lead at Creative Tech Design. Masumah gained experience as a UI/UX Design Intern at ListAcross. Masumah also worked as a Faculty Initiatives Assistant at the University of California, Santa Cruz. In addition, they served as the Head of Design at Santa Cruz Artificial Intelligence | SCAI and as a Design Manager at Students of UC Santa Cruz.

Masumah Zahra completed their Bachelor of Arts degree in Art Major from the University of California, Santa Cruz from 2018 to 2022. In addition to their degree, they obtained several certifications including "Social and Behavioral Responsible Conduct of Research" from CITI Program, A Division of BRANY in January 2021, "Internet-Based Research" from CITI Program in August 2021, and "Group 1: Human Subjects Researchers-Social, Behavioral, and Economic" from CITI Program, A Division of BRANY in January 2021.