ÂÜÀòÂÒÂ×

Anthony Trinh has held a variety of positions in the past six years. In 2021, they began working as a Data Operations Specialist at Pilot AI. From 2019 to 2021, they were a Human Resources Coordinator at OmniVision Technologies, Inc., where they utilized Jobvite (ATS) and LinkedIN recruiting platform to source qualified candidates for opened technical requisitions, scheduled interviews with management teams on a daily basis, and conducted employee orientation and processed new hire paperwork for incoming new hires on a weekly basis. From 2017 to 2019, they were an Optician Apprentice at Mountain View Optometry & Contact Lens Clinic, where they proactively assisted patients on choosing the best frame, optical lens options, and/or other products based on patient's preferences and needs, troubleshooted, adjusted, and repaired patient's own frame and lenses, and navigated through medical software with data entry into SQL. In 2017, they were a Customer Service Representative at Hallcon Corporation, where they serviced employees on-site at Google with issues regarding transportation to other campuses or locations, communicated alongside with dispatch to find best alternative routes for employees in need of immediate transportation, and maintained the flow of 50+ buses on a daily basis, ensuring buses arrive and depart at the allotted times. From 2015 to 2017, they were a Lead of Service and Sales Associate at Forever 21, where they supervised a $10 million volume store containing 100+ employees, resolved various customer issues regarding store policies, complaints, sales adjustments, and product placements, managed onboarding for new employees and conducted orientations, and processed new hire paperwork and kept a well-organized filling system for employee paperwork. Anthony also greeted and serviced more than 100+ customers daily, contributed to sales by recommending numerous styles and apparel based on customers' interests, and resolved difficult and obscure customer cases relating to merchandise. Additionally, from 2015 to 2017, they were a Shift Leader Barista at Teasociety, where they trained employees on a daily basis, fostering an environment for customer service and customer care, resolved customer order issues in a timely manner, ensuring customer satisfaction, and maintained cleanliness and safety throughout shop.

Anthony Trinh obtained a Bachelor's degree in Human Resources Management/Personnel Administration, General from San Jose State University between 2018 and 2020. Prior to that, they earned an Associate's degree in Business Administration and Management, General from Foothill College between 2015 and 2018.