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Felicia Kimbrough-Rhodes is a seasoned mortgage loan officer with experience in various roles within the mortgage industry, including positions as an unlicensed loan partner, senior loan processor, and customer service representative. Currently serving at Pilgrim Mortgage since May 2017, Felicia specializes in assisting borrowers through the loan application process and credit analysis. Previous roles include managing production pipelines and preparing loan packages for submission at companies such as InterLinc Mortgage Services and Integrity Loan Processing. Felicia's career began with customer service roles, developing strong client relationships and skills in documentation and compliance. Felicia holds an Associate of Arts degree in Business Administration and Management from Houston Community College, complemented by studies at Champions School of Real Estate.