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Nathalie COGEZ is an experienced professional in IT services and user support, currently serving as Global End User IT Service Manager at Pierre Fabre Group since August 2006. Nathalie has held multiple roles within the company, focusing on enhancing user adoption of IT solutions, improving communication and understanding of the Information System, and managing strategies to facilitate user support both in France and internationally. Prior to joining Pierre Fabre, Nathalie worked at Novartis in commercial development and sales analysis from September 2001 to August 2006, and at WORLD-WIDE SIRES France SNC from April 1992 to September 2000, where responsibilities included sales development and marketing. Nathalie's academic credentials include a BADGE in Web Project Management from TBS and a training in communication from CEGOS.