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Marta G. started their work experience in 2004 as a Recruitment Specialist at DIA España. Marta then worked as a Business Manager and Contact Center Manager at Transcom from 2004 to 2011. At Bosch Communication Center, they served as a Business Area Manager and later as an International Project Manager. Marta G. then became an Operations Manager at Restalo in 2013 and a Responsable Contact Center at Parkare Group. Marta joined AXA Partners in 2014 and held roles as Responsable Plataforma Auto and Customer Experience & Operational Excellence. Marta G. has been working at Pierce Group - Riders in Ecommerce since 2018 and has held positions as Customer Service Manager, General Manager Spain, and currently serves as the Head of Customer Care.

Marta G. obtained a Master's degree in Dirección y Gestión de Recursos Humanos from CEF Centro de Estudios Financieros in the year 2002. Prior to that, they completed a Licenciatura degree in Pedagogía from Universitat de Barcelona from 1997 to 2001. Additionally, they hold a certification in High Performance Collaboration: Leadership, Teamwork, and Negotiation from Coursera Course Certificates, obtained in 2018.